Quote:
Originally Posted by paddy77
just got my reader for Christmas and finally managed to get the Sony software downloaded and working.
However over the course of today the reader has frozen a number of times for no apparent reason. The battery is showing full (and has been since I opened it first which I found a bit strange).
When I do the reset it takes a few minutes but eventually it sorts itself out but I've had to do that about 4 times already today which is very annoying.
I did put the reader on to charge with the ac adaptor. The light went off after about 10 mins which apparently means that the battery is fully charged ?
anyone have any suggestions as to what might be the problem? I bought it here in Ireland but I'm only home on holidays for another week so if it needs to brought back I need to do it soon.
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I had this problem also. I found it happened when I tried to navigate using the numbered buttons on the side of the screen. I had already charged it fully (over night). It happened trying to read the pre-loaded book excerpts. I let it sit for a few hours and it was still frozen. I finally got frustrated and started pushing buttons and it finally unfroze. Since then I only use the buttons on the bottom. I am seriously considering exchanging it. Unfortunately my kids in MN bought it for me and sent it to me in PA. I am assuming it was purchased at Best Buy as my daughter is a manager there. Hopefully they would just exchange it for me.