Blueglide, send me a pm with the AdobeID you are having problems with, and I'll check to make sure it is fixed (or fix it myself) by tomorrow (my PST) morning ( I'm getting ready to go out right now, and supposedly I'm on vacation
).
Also once it is fixed, pay attention to the bit below (Launch ADE outside of the browser).
Quote:
Originally Posted by MerLock
Just something to throw into the suggestion box but it would be nice to be able to see how many more activation allowances I currently have left. Or is there already a way to do this besides contacting tech support?
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Nope we just haven't had the need to do account management on the server side yet and are trying to avoid the complexity. We may eventually need to go there, but our general idea is that you shouldn't have to worry about this, unless something goes wrong.
Such as the problem, that the OP described, where you continually get asked to Authorize on each launch. So far we have identified two causes of this problem:
1.) When switching domains (ie a notebook going between work and home) can sometime change the case of your username.
2.) Vista/Win7 when launched from the browser, depending upon UAC settings, ADE silently fails to write the activation information to the registry
(Workaround here is to launch ADE from the desktop shortcut, and authorize. Subsequent browser launches will pick it up).
Both of these we hope to have fixed in an upcoming bug fix release.
Quote:
Originally Posted by MerLock
Are you able to tell us the rate of increase to our activation allowance or is that a trade secret? |
We don't publish the rate, because we reserve the right to tinker with it as needed. Similarly for Kenny, yes you can have more than 6 activation allowances under some circumstances, but we play around with the cap as well to make it work out.