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Thanks to all for the advice and suggestions. I appreciate Jim's advice and am taking it. I will try to be patient and let Adobe sort out my web support request. I will follow up here with the results so others with similar problems may know what to do. I heartily agree with one poster's suggestion that it would be nice if there was some type of 'counter' available so users would know how close to their activation limits they are. The Sony store had some major server issues right after Christmas which caused many people like myself to have to login several times in attempts to get the servers to 'authorize' our new devices.....so I was logging in several times over the weekend and the Sony store kept asking if I wanted to reauthorize or I wouldn't be able to see my purchases...so I click yes not knowing that I'm spending my activations each time I did it.
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