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Originally Posted by pitolee
because it cannot find the font names it is looking for, it is simply stopping. It has replaced the original fonts with your new fonts but because of the naming problem it cannot continue so it just stops. I couldnt get it to do the hard reset or the ten times reset either.
The only way i found to fix it was to do what post#6 says. I downloaded the update program, unzipped and made the changes to the file. Like I think you already tried.
Then I ran the updater FIRST on the computer - THEN when it was looking for a reader i hooked it up to my reader. It found the reader no problem and started doing the update by itself.
The one think i did notice is the first time my power was also low - so even this failed. I suggest having the reader plugged in to the wall when doing this.
To recap - download the update and fix the file as per instructions in post #6.
Double click the update program on the computer. You will have to accept the agreement then you will get to the menu you took a picture of.
Plug your reader into the wall electrical outlet. Then, turn the Reader on so it gets to the starting up screen (it actually goes beyond that - but it cannot find the right fonts to draw more screens).
Now - and only now - plug the USB cord into the reader. The computer should establish a connection and update itself back to its original state.
That's what worked for me...
Good Luck!
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Thanks , I tried , but not woking
What should I do , send it to SONY to repair ?