Quote:
Originally Posted by hal9000
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In Germany the only official qualified repair center for Sony's eBook readers is:
Sindelfingen - TVS Repair & Logistic GmbH
Böblingerstrasse 74
71065 Sindelfingen
Tel: 07031/2851-100
(they don't seem to have an email address)
You can try and call them. Good luck! 
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I am going to call the customer support of german headquarters located in Berlin tomorrow. We'll see what they say...