Quote:
Originally Posted by hal9000
I'm wondering the same thing, but before try to send my PRS-500 to USA I've contacted the customer service in Spain, just in case...
If they tell me it's not possible to update the device here, then I'll try on USA... or may be not... With the shipment time to there and back I could pass weeks without my reader, in addition to the risk of getting it lost.
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Please let me know, what customer service in Spain told you. Seems I have to try to contact the german customer service center...
Btw. do I have to pay importation VAT if I send my device to the States (Texas, Laredo)? I mean, it is a support case, I do not want to sell the device.