(Total Ebook/reader Noob here) I just saw this thread and am hoping I can get some resolution to my problem as well. I did almost the same thing as the OP. I bought my wife a PRS600 for Christmas and thought I would be clever and buy her some books to load on Christmas morning. I did all of this in November using my laptop purchasing several books in Sony's Ebook store. Then, closer to Christmas I authorized our home desktop computer at the Sony store since that is the computer my wife would normally use. Christmas morning I proudly watch her open her present and then try to 'authorize' her reader and things went south fast. Long story short...got all the new updated software/firmware/Adobe ID stuff done and was able to transfer 4 of 6 books to new reader (2 had not yet been converted to Epub by Sony). But...everytime I logged into the store it said that our PC was authorized to another account ( I have no idea what...we only have one Adobe ID account)and did I really want to 'reauthorize' our PC...I clicked yes each time and it worked. Last night, trying to logon to see if 2 books were available yet in Epub format the store says our PC has exceeded the maximum number of authorizations and it has been a tech support hell ever since. Sony told me to contact Adobe to "get more space on my account"..I did..they said start a Web portal incident and I might be contacted in 3 days...what a mess. All I would like is for my home computer to be 'authorized' so it can work with the still 'authorized' ereader. This DRM stuff is so difficult. Sorry for the long post but can anybody tell me how to start over so this thing works. Please? Thanks
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