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Originally Posted by kovidgoyal
Try uninstalling the connect software (driver part) , uninstalling libprs500, rebooting, re-installing libprs500
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Instead of uninstalling and rebooting I went to the device manager, selected the device and "update the driver" then manually selected the driver and it worked.
I don't really understand why it stopped working though, I was already using this with a .bat file. It works fine with the alpha of our software: it downloaded and sent to the reader all of my subscriptions.