I seem to remember something about 10 resets or something and went looking... I found the below...
I've never had problems with my 505 (knock on wood) but I try to always read problem threads to try and learn. I hope something works for you with the information that I can find..
https://www.mobileread.com/forums/showpost.php?p=706036&postcount=6
From the above post, you may want to try the below part... to just get it on.. I don't know about the modification part.
Quote:
from R0B_IX
Second, when speaking to a Sony rep, he gave this suggestion for resetting the device:
1. Hold the reset button for 20 seconds
2. Press the power switch twice.
I had to do this about three times before it accomplished anything, but eventually the device restarted once and then a yellow light started blinking. The first time it worked, the device was not plugged into the PC, but I have no idea if that's important. At that point, the procedure can be repeated and during the restart, plug the device into the computer. As long as you plug it in before it tries to process media.xml, you will be put into a usb mode and can make the modifications necessary.
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