hey ron46, thats very weird. i actually purchased my jetBooks from an eBay seller by the name of stetson777 (i think i already purchased about 6 of them from her lol) and i had one incident where there was a problem with charging the battery.
i called Ectaco directly and they helped me out right away.
fyi, i saw the reviews for the jetBook on NewEgg and theres a weird similarity between each negative review. i scoped it out even farther and it seems most of them are from the same exact guy! weird to see him purchase more than one if he already had a bad experience, not to mention write a review about it.....
in any case, im just a big jetBook fan, so its not that often i hear anything bad about them, but mobileread is definitely the place if you have any questions
