Hi guys,
Thanks for the comments and suggestions, it is really appreciated.
I have slept on it and I think I will still return my Kindle. I really like it but I'm not very impressed with Amazon trying to corner the market by selling a product that doesnt actually work at the moment. It's left a bad taste in my mouth really, I love the idea of ebook readers so I think I will get a SONY as thats actually supported in the UK. My credit card is about to take the hit of purchasing all the terry pratchett books in one go!
Thanks folks - think I will send some feedback to Amazon along with my kindle. I guess faeces packed in with the Kindle might invalidate their returns policy so I guess just a letter will have to do