I bought both of our Jetbooks from Newegg, and when I called about DRM on my regular Jetbook, which the tech had already been informed was bought from Newegg, he offered to exchange it for a Lite free of charge, I would have just been responsible for shipping it to them. I didn't go for the swap though (I much prefer the feel of the white 'book, to me it just feels a bit more solid than the Lite, although I do like the nice 'handle' on the back of the Lite
).