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Old 12-27-2009, 04:29 PM   #1
Josieb1
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Posts: 5,086
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2
USB problem/fault - help urgenty needed please

Hi

I last connected my PRS 600 to my pc first thing Christmas day; I loaded 4 books on it. It was fully charged and I used it extensively for two days (Christmas day and Boxing day) before I got the low battery warning.

I then tried to recharge it via the USB and got an error message to say that the USB on the device had failed. I thought it was because the battery was too low for the USB to charge it so didn't worry too much. I came home today and connected it to the mains charger, and it charged fine, didn't take long though, less than 90 mins.

But.... I am still getting the 'Failed USB' message, I have tried on 3 different PC's and none of them recognize my ebook, I get the same message on all PC's. I have tried different USB leads as well. The USB sockets on the PC's are fine as my 505 is recognized on all machines.

Does anyone know what’s wrong?

I few weeks ago I had a problem when my 505 wasn't recognized (no error message though), in the end I did a soft reset and wiped the ebook and it works fine now. Are these machines just unstable? I just can't believe that I now have a faulty 600 as well.

Any advice would be appreciated, as I just want an ebook that works properly. I use Calibre to load books and the Sony software for pictures. I don’t have any MP3 files on my 600.

I just don’t understand what has gone wrong.

Thanks
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