Hi,
I've recently bought the Gen3 ereader and until now never had a problem with it. Yesterday, I connected the device to the computer to transfer a couple of new ebooks, and it started giving me problems.
Right now, every time I connect it to the PC, it says there is a problem with the device. I can choose whether to correct the problem or to ignore it, either way, the entire Cybook can be viewed and changed accordingly on the PC. But, when disconnected, I find 2 folders on the Cybook that do not appear when viewing on the computer. When I try to delete those 2 folders, the Cybook either freezes for some time or does nothing in particular. There is no SD card in the Cybook either that could cause problems.
I've been playing with the idea to connect the Cybook to the computer and format the device entirely as to start from scratch, but am wary as I don't know whether it would work again afterwards.
What should I do and how should I do it ?
Help is much appreciated as I'm starting to enjoy this little machine.
Have a nice day.