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I, too, am still waiting to hear from Sony about the 'refurbished' 600 they sent me that is clearly broken. It's actually worse than the one I sent back because the reset button doesn't work either. It just causes the reader to freeze.
I'm trying to completely drain the battery so I can get a fresh re-charge (wall charger) and start over. I hope for better results but I shouldn't have to go through these acrobatics just to read a book.
Maybe I'll go back to paper until I can get an i-slate.
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