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I haven't been able to download the new Sony software and I have Vista on my pc. Sony has a reputation for great hardware and poor software unfortunately.
But the good news is you don't need the software to use your Sony reader. Try using Calibre instead which you will find right here on mobileread as it has a whole forum dedicated to it. You can use this to store your ebooks and transfer them to your Sony. However you can also transfer ebooks to your Sony reader just by doing a simple drag and drop process.
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