MobileRead Forums - View Single Post - PRS-300 Can't Download Reader Library software

ThomasJacobs · 12-26-2009, 01:42 AM

Well after hours of fun, let me share my limited understanding of some of the questions I posed:

It would appear that the autoplay is a vista default that can only be set for software and games as a category as opposed to the reader in isolation. It had nothing to do with the way I installed the software. I learned this by doing an uninstall and repeatedly attempting to download the "user friendly" way by letting the reader connection to the machine prompt me to download the software as in the manual. After 6 attempts it finally completed and then the install proceeded exactly as it did when I downloaded from the site in Europe. So I guess I can ignore the autoplay.

The sync appears to choke on files without providing helpful errors. In my case I discovered that a single pdf file was corrupted via the reader software and until I stopped trying to include this in the library and sync to the reader it would simply sit there forever trying to sync on a different file, so that removing the file mentioned in the sync display did not fix the problem until I discovered the corrupted file manually. Note that the file is perfectly fine within acrobat.

I was unsuccessful in discovering the source of the "Unable to complete the operation because the destination can no longer be accessed." error and would never have figured it out with 200 files in play. I did 6-10 at a time to find the error in the prior paragraph.

The way to delete all the files on the reader, at least the way I did it, was to enter via Start and navigate to /Computer/Reader/database/media/books and delete everything, then eject the reader, shut down the library software and reconnect the reader. Upon recognition by the library software all the titles were gone and I could start again from scratch loading the books into the library.

I was unable to turn off auto sync and the reader library help provides no direction. Further, I was unable to perform the steps regarding Data Execution Prevention as in posts like this one:

https://www.mobileread.com/forums/sho...81&postcount=1

as I could not decipher what program in the long list one finds within the System 32 directory was the culprit program.

BTW, I should mention I am using the 3.1.00.12040 version of the library software and am running on Vista Ultimate 64 bit SP2.

Sorry if this is too longwinded but blame it on being a tired newbie.

Any comments whatsoever would be welcome save for abuse for being a tired newbie!

Tom

12-26-2009, 01:42 AM	#13
ThomasJacobs Junior Member Posts: 2 Karma: 10 Join Date: Dec 2009 Device: Sony PRS-300	Well after hours of fun, let me share my limited understanding of some of the questions I posed: It would appear that the autoplay is a vista default that can only be set for software and games as a category as opposed to the reader in isolation. It had nothing to do with the way I installed the software. I learned this by doing an uninstall and repeatedly attempting to download the "user friendly" way by letting the reader connection to the machine prompt me to download the software as in the manual. After 6 attempts it finally completed and then the install proceeded exactly as it did when I downloaded from the site in Europe. So I guess I can ignore the autoplay. The sync appears to choke on files without providing helpful errors. In my case I discovered that a single pdf file was corrupted via the reader software and until I stopped trying to include this in the library and sync to the reader it would simply sit there forever trying to sync on a different file, so that removing the file mentioned in the sync display did not fix the problem until I discovered the corrupted file manually. Note that the file is perfectly fine within acrobat. I was unsuccessful in discovering the source of the "Unable to complete the operation because the destination can no longer be accessed." error and would never have figured it out with 200 files in play. I did 6-10 at a time to find the error in the prior paragraph. The way to delete all the files on the reader, at least the way I did it, was to enter via Start and navigate to /Computer/Reader/database/media/books and delete everything, then eject the reader, shut down the library software and reconnect the reader. Upon recognition by the library software all the titles were gone and I could start again from scratch loading the books into the library. I was unable to turn off auto sync and the reader library help provides no direction. Further, I was unable to perform the steps regarding Data Execution Prevention as in posts like this one: https://www.mobileread.com/forums/sho...81&postcount=1 as I could not decipher what program in the long list one finds within the System 32 directory was the culprit program. BTW, I should mention I am using the 3.1.00.12040 version of the library software and am running on Vista Ultimate 64 bit SP2. Sorry if this is too longwinded but blame it on being a tired newbie. Any comments whatsoever would be welcome save for abuse for being a tired newbie! Tom