[ozone123]

I've recently purchased a kindle 2 on dec 15. Since then, I've had nothing but problems with ordering online with the device. Once, I placed an order but backed out before I made the purchase and downloaded the sample file as I meant to in the first place. I received an email about that telling me that my order was canceled. Well that's strange, because I backed out before I made the actual purchase, so why do they post a transaction to my credit card and give me the option to back out and credit my card? As far as I'm concerned, if I don't back out, _then_ post the transaction..............dummies!!

Last night I ordered a book, and received it. Today, I open the kindle 2 to read it and it wasn't there. An email was sent to me thanking me for my order, blah, blah, blah. I contacted amazon immediately on this with the order # etc., providing the details of the situation. I know my credit card statement will be a mess that only an accountant will be able to decipher, and I'm seriously considering returing the device and getting a different eBook reader, perhaps from a reputable company that doesn't have these ordering problems. I explained to amazon that when I purchase a book from a brick and mortar store, the sales clerk doesn't follow me and rip the book from my hands after I've payed for it. I contacted my credit card company on this, and they have 2 options for me to pursue, put the matter into dispute once I receive my statement, or fight with amazon. I'm already fighting with them, and I will put the matter into dispute once I receive my statement. I don't think I'd buy a pair of socks from them!!

I have other books that I've purchased from them, and had no problems, so I can't figure out the reason of them pulling books out of my kindle 2 dutifully payed for!