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Old 12-24-2009, 09:39 PM   #1
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Amazon Support Home Runs Again!

Is it all right to say, a second time, that I *LOVE* Amazon's support?

Yes, I do! I got a second damaged-screen-but-still-under-warranty K2 from a friend who found out the hard way that airport baggage handlers are BRUTAL - especially around the (US) Thanksgiving holidays. Well, he decided he'd rather have a Nook so he took his insurance money and gave me the damaged unit. I just got off the phone with Amazon's Kindle support and my SECOND replacement K2 is on its way!

Yes. Yes. It is wonderful that Bookeen released the firmware updates - my 64MB Gen3 is running V1.5 right now, but I'm now a two K2 owner and quite pleased! What a Christmas gift!



Derek
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