Latest update. I called and asked them for information on sending the bad unit bad. They said I would get an email withing 48 hours with a label. They also gave me an RMA number. I received an email a little while ago re-stating the rma number and a address to send it to. No "prepaid" label. Looks like I will have to pay to ship it back if I want to stop them from changing my CC.
I feel they should have send a prepaid UPS label, which is what I though he meant when he said they were sending a label. I think I will wait until tomorrow, maybe I will get one for Xmas!
|