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I got mine yesterday and had no problems whatsoever. Mine came with the battery cover packaged separately from the reader, so I only had to install the battery and slide on the cover until it clicked. Also had no difficulty taking the soft cover off: just followed the directions pulling the top lock off and sliding it down. Easy to do once you get the hang of it. I prefer it with the soft cover on as it feels more like a book.
This is my first ereader, but I have researched them a lot. One thing I don't like is it takes more light to read than with a paperback. This might not bother younger folks, but I'm 68 and need more light for my eyes to work well. I don't know if the other ereaders are any better in this regard. I suspect they are the same.
I've done about everything it's capable of doing and everything seems to work as advertised. I downloaded the new Jeffrey Archer book from the online store and it downloaded very fast. In fact, the signal I get is better on the ereader than on my cellphone. I live in the mountains and most people around here use Verizon due to coverage, but no problem with this ereader. It does take a while to access the reader store, though, and because of this I'll undoubtedly use the PC application to download most of my books.
There is one potentially disastrous thing that happens when I plug mine in to the PC via USB. I'm using Windows 7 64bit and a window pops up that the drive needs to be formatted. A couple of keystrokes and it seems you could wipe out the contents, so be careful when you see this message.
All in all, it's about what I expected.
Bob
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