Part of the problem is that there is a lot of conflicting information out there and B&N is not doing anything to help stem the tide of confusion.
Show me one place on the B&N website that says any information on ePub that's needed for the customer to make a properly informed decision? Nobody has yet done so. What B&N has on their website is not going to help people (who do not know about this DRM stuff) to make a properly informed decision to buy or not to buy. That is the problem. If B&N had put something like "The ePub purchased here uses a different DRM then other stores" that would be OK.
Last edited by JSWolf; 12-23-2009 at 10:54 AM.
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