MobileRead Forums - View Single Post - Please help with Adobe Digital editions/Sony ereader problem

baltic · 12-23-2009, 03:37 AM

Thank you for replying. I have been a member for a couple of weeks and loved the site as soon as I found it.

I tried the Adobe forum as well as here and a very nice member of the Adobe team (Jim Lester) sent me a reply suggesting contacting the seller for a new download or trying to get a new Adobe ID associated with the old content. However he warned me that this would take time because of the Christmas break.

I should have said in my original post that we did try re downloading because both retailers allow up to three downloads (and more if you contact them to get them to reactivate the download) but it still wasn't viewable. So I think trying to get a new Adobe ID associated with the content is the only way forward.

I have never had any problem with ADE but then I use my ereader mainly for classics which are out of copyright so there are no DRM problems. I had no idea it could be so complicated when things went wrong. I'm also a bit disappointed that the DRM is so very tight on ebooks. If she bought a physical book and I wanted to read it when she had finished then she could lend it to me. But because I have my own Adobe ID it seems that I can't read her purchased ebooks on my own ereader.

I had assumed it would be like Itunes where you can share libraries with other computers if they are on the same domestic network. That seems to me to reflect the reality of family life.

I hope Adobe solve these problems. I love my ereader especially for reading while I commute. A few libraries are beginning to offer the facility to borrow ebooks here in the UK and I was looking forward to that becoming more common. Our local library is not very good but the library in the City of London where I work is fantastic and it would be really great if they offered ebooks as well, since it's not that close to our new offices and physically borrowing books is no longer that easy.

12-23-2009, 03:37 AM	#3
baltic Member Posts: 12 Karma: 10 Join Date: Dec 2009 Device: sony ereader	Thank you for replying. I have been a member for a couple of weeks and loved the site as soon as I found it. I tried the Adobe forum as well as here and a very nice member of the Adobe team (Jim Lester) sent me a reply suggesting contacting the seller for a new download or trying to get a new Adobe ID associated with the old content. However he warned me that this would take time because of the Christmas break. I should have said in my original post that we did try re downloading because both retailers allow up to three downloads (and more if you contact them to get them to reactivate the download) but it still wasn't viewable. So I think trying to get a new Adobe ID associated with the content is the only way forward. I have never had any problem with ADE but then I use my ereader mainly for classics which are out of copyright so there are no DRM problems. I had no idea it could be so complicated when things went wrong. I'm also a bit disappointed that the DRM is so very tight on ebooks. If she bought a physical book and I wanted to read it when she had finished then she could lend it to me. But because I have my own Adobe ID it seems that I can't read her purchased ebooks on my own ereader. I had assumed it would be like Itunes where you can share libraries with other computers if they are on the same domestic network. That seems to me to reflect the reality of family life. I hope Adobe solve these problems. I love my ereader especially for reading while I commute. A few libraries are beginning to offer the facility to borrow ebooks here in the UK and I was looking forward to that becoming more common. Our local library is not very good but the library in the City of London where I work is fantastic and it would be really great if they offered ebooks as well, since it's not that close to our new offices and physically borrowing books is no longer that easy.