Thread: PRS-900 WSJ subscription through Sony vs WSJ direct
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Old 12-22-2009, 09:48 PM   #8
lilac_jive
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Quote:
Originally Posted by advocate2 View Post
Well, my email response was quicker than rhadin's, but not very satisfactory:

Thank you for contacting Sony Support.

I'm sorry, but the issue you describe will require more extensive troubleshooting and communication than can be effectively handled via e-mail. Please contact our Digital Editions Technical Support at:

http://www.adobe.com/support/digitaleditions

For all other issues, contact Sony Customer Support at 877-263-2863 for further assistance.

NOTE: Customer Support is open:

* 8 a.m. to 12 a.m. (Eastern time), Monday - Friday
* 10 a.m. to 7 p.m. (Eastern time), Saturday and Sunday

If this information does not resolve your issue, please contact us at (866) 962-7669.

Thank you for being a valued Sony Customer.

The Sony Email Response Team
C6EM
Brian


Question : Does a subscription to the Wall Street Journal through the Reader Store give the subscriber access to the WSJ.com digital edition as well?
I got the same email when I sent them an email telling them to fix the sort by date (it's not working). Why would I bog up phone lines when I'm just notifying them of a bug?

Anyway, I'm not surprised they don't know the answer to this. WSJ should though, since it's their content they are selling. My money would be on that, no, you don't get both.
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