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My Gen3 was freezing on me when I tried to find out what it can do and what it can't. Now I read books formatted to its needs, and it hasn't frozen on me in a year. Still, I don't like the fact that I bought it to have my entire library on it, and due to the way user interface is written, it's unmanageable with high number of books so I have to upload them to the device a few at a time. Firmware with folder suport is around for about 8 months now, but they only install it on new devices - so if you buy a Gen3, and then someone who bought it a week later gets a nice feature in new firmware, don't expect to see it on your device - maybe ever.
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