Let's be precise here.
The first email answer was:
Quote:
Our technical team is currently working on a new firmware upgrade that will better the Cybook. They are doing all the tests previous to its release. We should then be able to release it by Christmas. We will advise you by email as soon as this upgrade is available.
Best regards,
Bookeen Support Team
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Then an email was sent:
Quote:
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Just to clarify, are you saying that the Cybook Opus sold by yourselves at this moment does not have the freezing issue? Or it has the issue but the firmware upgrade to fix it will be out by Christmas?
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and an answer came:
Quote:
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Yes, the Cybook we currently sell do not have the freezing issue. For the Cybook Opus that have been sold before this bug was detected, a solution will be brought thanks to the coming firmware upgrade that will be released before the end of the year.
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Now, to me that means that the date of Cybook firmware release jumps by a few days forward every time they answer an email.
Why don't you stop emailing them?
