B&N makes no claims that their content works elsewhere right now.
http://www.barnesandnoble.com/ebooks...?cds2Pid=28413 Has their eBook FAQ where they tell you the following about support:
Quote:
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Barnes & Noble eBooks currently come in proprietary .pdb or ePub format. NOTE: Currently only the iPhone, Mac and PC clients will be able to read the ePub format.
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They then add a note about the nook further down in that section.
The FAQ has a link from the "Learn More" link by the "Digital eBook" logo on the book. The learn more on the link about what devices are supported also call out exactly what they currently support.
They have another FAQ which is pretty darn well hidden discussing their ADE situation (and that should be more visible, definitely and I'm not even sure if it still exists, that's how well hidden it is).
The problem with refunds is that there is zero guarantee that you are 'returning' the item. It'd be nice that they would offer a credit for this, yes, but as they have zero way to revoke the license, I can understand the problems from their side as well.
At this point, I'd say just find some cabbages to love and read the ePub on the Sony anyways, and take your business elsewhere from now on.
EDIT: Aha, the reason it is hidden so well is because the FAQ regarding B&N and the ADE update is on Adobe's website:
http://www.adobe.com/devnet/digitalp...noble_faq.html