Quote:
Originally Posted by rxsz
Thank you theducks for sticking with me on this.
Did exactly as you said.
Connected PP, sees that it is listed as Unknown Device in Device Manager. No errors (no yellow or red). But Uninstalled anyway.
Disconnect PP.
Cold boot laptop.
Reconnect PP. Same problem. Goes straight to charging mode. Meantime Vista tries to install driver, but came up empty with Unknown Device again. As shown in Device Manager.
Guess I'll have to wait till Monday for Astak support.
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Dear rxsz:
I am grateful for all the advice all the others have given. However, this is intriquing and you should call tech support at Astak:
Email:
support@astak.com or just call tollfree: 1-866-368-8788
Our people really know these devices and how to get to the bottom of a funnel of questions quickly. Our Head Techie is leaving for vacation on December 25... so do NOT wait!!
Let us solve this for you or make things right with what it might need. You do NOT have to worry alone and I want you reading well by Christmas!!