Quote:
Originally Posted by Robertb
Dear Diokdin:
I work for Astak and I am so glad you joined our merry band.
Every time I say anything about any other device I get slammed. I read one review on the Nook that said it was "agonizingly slow". That is all I know.
Anyway, I am grateful for all the helpful comments on here posted to help Diokdin and other new EZ Reader Basic and Pocket Pro users. This has become a real community here. People like "TheDucks" have been so helpful on so many things!!
Merry Christmas everyone!!
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Thanks for the kind words.
I am a firm believer in
Pointing out your products strong points, and avoid slinging mud at a competitors (Just look at the mess AT&T vs VZW here in the bay area).
(We will
assume that "Sales" will generally avoid mentioning the products weak points
)
#1 Priority does need to be
prompt response from ALL support inquiries. A problem that does not get resolved, is a disaster.