Quote:
Originally Posted by m-reader
I don't see it that way at all. What I expect from iRex is fairly reasonable - not to discontinue support for a fairly expensive device after 2 years (or thereabouts). Perhaps they could borrow a page or two from Sony's book on how to support products (firmware update for PRS-500)?
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Sony has only updated the PRS-500 firmware because they want people to buy their new epub ebooks. Irex has no e-book onlineshop so there is no incentive to support the device further. Further I understand IRex - it's a small startup company who has done innovative cutting edge technology (where do you find another DIN A4 device?). They don't have millions to feed some hudge ego from premium customers who can only complain.
Don't think Sony would move at least one finger for your support otherwise. And it would be more constructive instead of using threats to talk to the IRex people - you know that thing called 'people skills'.