I buy waaaay too many books and one-click doesn't help impulse purchases but over the years I've disciplined myself to only use the one-click when I'm absolutely sure that I want the item. If there is any doubt it goes into the shopping cart so I can take a little more time to consider the potential purchase.
I have returned one Kindle book, a cookbook, for formatting issues. There were no chapter links and I was too lazy to add bookmarks. In all the years I've purchased from Amazon I've returned a handful of items.
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