Quote:
Originally Posted by PhishStyx
iRex already gives reasonable support for their devices so far as I can see. You and kees and others appear to expect them to crawl on their hands and knees to prop your feet up on their backs.
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I don't see it that way at all. What I expect from iRex is fairly reasonable - not to discontinue support for a fairly expensive device after 2 years (or thereabouts). Perhaps they could borrow a page or two from Sony's book on how to support products (firmware update for PRS-500)?
I don't understand what is the big deal with expecting value for money with some people? I certainly do not expect anybody to carry me on their back (as so you appear to think for some reason). But I do expect to get what I pay for and if I don't I express my opinion.
As I said before, I do enjoy my Iliad, I am not happy with iRex support (or rather lack thereof). I am not going to buy another iRex product or recommend it to anyone else.
BTW, my grudge is not iRex not replying to emails or such - just overall lack of firmware updates, battery life and lack of sleep mode.