[howdoin]

Still happily living with 2 Nooks at home and spending most of my free time with BN customer service... is the Nook a Lemon? Between the "not ready for release" software, eBook that are just not opening (white pages) and now... eBooks that will erase previously purchased books, I am starting to think so!

Here is another weird occurrence that BN forgot to test before releasing the Nook, just spent 45mn on the phone with tech support and they cannot find a solution:

I purchased 2 books:
- The Bourne Betrayal
- The Bourne Sanction

In their great wisdom BN names each book "Eric_Robert_Ludlum_s_The_B.epub" - as you can see it is the author's name followed by the book name, which is in this case it too long so it is truncated right after the author's name and you end up with 2 books on your device with the same name.

So can you guess what happens? The latest downloaded book takes precedence and even tough both books appears in the library on the Nook, it does not matter which one you chose as the Nook just gets schizophrenia and opens the latest downloaded one (The Bourne Sanction in my case). It is now impossible for me to go back and read/open "the Bourne Betrayal" unless I want to permanently delete the other book (as in permanently, forvever, just throw in the trash delete - archiving does not fix the problem).

Buy 2 books, get one (only one)! great marketing gimmick!

In any case please be careful when you purchase books from a serie as the 45mn spent on the phone with BN tech support showed me that they totally did not expect one to purchase 2 books from the same author/serie so they do not know how to handle the problem as of yet and have no way to fix it or offer any kind of compensation.

Merry Christmas!