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Steve B · 12-20-2009, 08:24 PM

Greetings!
I'm new to the e-reader world and just learning the ropes.
I guess I just want to vent about Sony Ebookstore.
It is driving me crazy!
Last three purchases have been problematic.
In the latest case, I purchased one book and another is downloaded to my computer. Support offers no meaningful help. The online chat "analyst" cannot help. 1-877 number has 30 minute waiting times to talk with someone (who generally cannot solve the problem.)
I'm disappointed. I really expected more from Sony.
I hope this is not indicative of the general state of things with the ebooks. If it is I'll go back to paperback!

12-20-2009, 08:24 PM	#1
Steve B Junior Member Posts: 1 Karma: 10 Join Date: Dec 2009 Device: PRS-505	Greeting from So Cal Greetings! I'm new to the e-reader world and just learning the ropes. I guess I just want to vent about Sony Ebookstore. It is driving me crazy! Last three purchases have been problematic. In the latest case, I purchased one book and another is downloaded to my computer. Support offers no meaningful help. The online chat "analyst" cannot help. 1-877 number has 30 minute waiting times to talk with someone (who generally cannot solve the problem.) I'm disappointed. I really expected more from Sony. I hope this is not indicative of the general state of things with the ebooks. If it is I'll go back to paperback!