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Old 12-19-2009, 10:08 PM   #13
rxsz
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rxsz began at the beginning.
 
Posts: 60
Karma: 20
Join Date: Dec 2009
Location: Shenzhen, China
Device: Astak Pocket Pro
no joy

Quote:
Originally Posted by theducks View Post
This is NOT the same problem as I have seen. I would get the choice and it would always fail.
Not having Vista available, Try Right clicking on "My Computer", "Manage"
If you get that far (it is working like XP), Device manager should be on the left list. "Remove" any "Unknown" devices (PEz disconnected).
Shut down (power OFF), Power ON (cold boot), wait for activity to stop, attach your PEz.
Look at the device manager again if any errors during connect, note messages.
Thank you theducks for sticking with me on this.

Did exactly as you said.

Connected PP, sees that it is listed as Unknown Device in Device Manager. No errors (no yellow or red). But Uninstalled anyway.

Disconnect PP.

Cold boot laptop.

Reconnect PP. Same problem. Goes straight to charging mode. Meantime Vista tries to install driver, but came up empty with Unknown Device again. As shown in Device Manager.

Guess I'll have to wait till Monday for Astak support.
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