Quote:
Originally Posted by Sonist
Well, it would depend on the ratio of purchases/returns.
If the friend bought 31 ebooks and returned 30, then it may well be fair for Amazon to ban him from returning (for some finite time.)
If the friend is a shopaholic and purchased 3000 ebooks, then returned 30 for reasons such as DRM (Topaz,) or bad quality, then Amazon is wrong.
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You are really stretching here. 3,000 books would be more than 4 books a day if he started buying them in Nov. 2007. If later, it would be at least 5 or more books a day.
I know you were just trying to come up with a big number. But the truth is that any number that you make up to show that it would be reasonable, is just to high for a person to have had actual problems to justify returning the ebook.
After all, they can check a lot of information about the book before buying. You can check the formatting, see if you like it, read reviews from Amazon and other customers, see certain information like if text to speech is enabled. That should tell you really if you want to buy the book or not. So I really can't see returning 30 or more of the ebooks.