Thread: Sony Reader 3.1 software - bad again?
View Single Post
Old 12-18-2009, 05:02 PM   #58
pilotbob
Grand Sorcerer
pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.
 
pilotbob's Avatar
 
Posts: 19,832
Karma: 11844413
Join Date: Jan 2007
Location: Tampa, FL USA
Device: Kindle Touch
Quote:
Originally Posted by houde7129 View Post
I finally got thru to a tech support person at Sony who "fixed" my connection. Had to go to a higher level support person and he took remote control of my PC to fix the issue.

Note: the 1 step he took that noone else had done was he disabled the msconfig for all programs then reloaded the software. I could then open the reader library. Then I had to go and re-download all my books again so they're e-pub now.

Ifyou try this just make sure you go back and enable all the ms processes.
So do you know the specific process or service that was causing the problem? It would help if Sony knows this they could document it on their support web site or something.

BOb
pilotbob is offline   Reply With Quote