MobileRead Forums - View Single Post - Sony Reader 3.1 software

houde7129 · 12-18-2009, 02:15 PM

I finally got thru to a tech support person at Sony who "fixed" my connection. Had to go to a higher level support person and he took remote control of my PC to fix the issue.

Note: the 1 step he took that noone else had done was he disabled the msconfig for all programs then reloaded the software. I could then open the reader library. Then I had to go and re-download all my books again so they're e-pub now.

Ifyou try this just make sure you go back and enable all the ms processes.

12-18-2009, 02:15 PM	#56
houde7129 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2009 Device: none	sony reader issues I finally got thru to a tech support person at Sony who "fixed" my connection. Had to go to a higher level support person and he took remote control of my PC to fix the issue. Note: the 1 step he took that noone else had done was he disabled the msconfig for all programs then reloaded the software. I could then open the reader library. Then I had to go and re-download all my books again so they're e-pub now. Ifyou try this just make sure you go back and enable all the ms processes.