Originally Posted by 62Healey
Hello all,
Long time lurker, first time poster.
I, like many of you, had problems after updating my reader software to the latest version. With the kernel of the idea from Jazz, I have discovered that if you unplug the network cable and start the reader software it is a Jazz states, the software pops right up. Then, without closing the reader window, I plugged the network cable back in and was able to connect to the Sony reader site.
My primary goal was to download my books in the new format, which I did. But, alas, once I closed the reader it reverts to its zombie state.
So, if you are itching to redownload your books, this solution isn't elegant, but it seems to work. I will report what I found to Sony's no-help desk and see if this tidbit prods them along to a solution. 
62 |