Originally Posted by aspweb
Please provide more information. What OS version and service pack are you using? What version of Reader Library are you using? Do you have the latest firmware on the reader? We have Windows XP and the latest version of Reader Library as I just reinstalled from the Sony site today
When you followed the above steps, did you restart your computer? If so, did you go back and check to see if your program was listed in the DEP exclusion list? If so, what did it call the program in the list, eBook Library.exe or Reader Library? Yes I restarted and when I went back it said Reader Library
Had you previously performed the DEP exclusion before today? If so, try turning off the DEP exclusion list altogether...I tried that as well and it did not work either
On the DEP tab select the radio button labeled:
Turn on DEP for essential Windows programs and services only
Restart the computer, then perform the steps listed in my original post.
...I tried that as well and it did not work either
Let me know if this works and I will modify the instructions above.
David Kopacz, CTO
ASPwebhosting.com
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