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houde7129 · 12-17-2009, 02:03 PM

Hello all - I have an issue I hope someone can help me with. I have downloaded the Sony library to my PC (Vista). I have McAfee. When I first installed the software I was able to buy, open, read my books but now I can't. The library bombed during reading a book and then I couldn't get it to open again. Error (Reader Library has stopped working). Windows can't determine a solution so now I have 10 books out there I can't access.

Unfortunately, they are all in LRX version so I can't convert using my extension conversion program (only works on LRF).

Has anyone else had this same issue and what did you do to correct? After about 2 hours on the phonewith Sony (remove antivirus, etc.) it's still not working.

Thanks all

12-17-2009, 02:03 PM	#1
houde7129 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2009 Device: none	Hello All Hello all - I have an issue I hope someone can help me with. I have downloaded the Sony library to my PC (Vista). I have McAfee. When I first installed the software I was able to buy, open, read my books but now I can't. The library bombed during reading a book and then I couldn't get it to open again. Error (Reader Library has stopped working). Windows can't determine a solution so now I have 10 books out there I can't access. Unfortunately, they are all in LRX version so I can't convert using my extension conversion program (only works on LRF). Has anyone else had this same issue and what did you do to correct? After about 2 hours on the phonewith Sony (remove antivirus, etc.) it's still not working. Thanks all