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I have been waiting for the new firmware to fix my freezing issue for about a year now. 3 out of the 4 emails I've sent them on different topics have gone unanswered.
The bugs that greatly hinder the reading experience and lack of support from Bookeen prevents me from buying or recommending their devices. I will say that I like the hardware itself and would considering buying from other companies that sell branded Netronix devices.
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