Quote:
Originally Posted by Mrgauth
Boy, what a nightmare.
I have spoken at length with Sony support, BoB support, and Adobe support. All, and I mean ALL, of them are clueless. Sony said it was my ISP, Adobe said my Adobe ID password needed to be reset (which we did and still can't activate my pc to use ADE), and BoB said delete Sony's Reader software and use ADE;which doesn't work. So, I can't get books via Sony and can't get books via BoB (and am out my money for the book I bought...BoB offered no refund.
I have done EVERYTHING asked by all their respective support teams and they were no help whatsoever.
Thanks for the suggestions all.
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Hmmm... I've seen something similar to what you're experiencing. ADE does not like it when the clock on your computer is not set correctly and refuses to allow activation and therefore can not be used. Check to be sure your computer has the correct time and timezone. If that is the case it should solve the activation issue and allow you to use the software.