As soon as I installed their new reader program and connected my PRS-700 all my collections disappeared. :-P
I promptly uninstalled the program, deleted everything off my reader with Calibre and put it all back again. Collections reappeared.
It's disgraceful that Sony forces you to use their buggy crap software to buy books from their store. I refuse to have it on my computer, so will never be buying books from them. Their loss I suppose. I have a $25 giftcard to the store that I got when I bought my reader and it's going to wind up unused.
-Marcy
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