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I don't believe any of Bookeen's promises any more. If the Cybook doesn't work the way it should out of the box, don't count on a fix from Bookeen. And even if that particular problem has been fixed on the Cybooks that are being sold now, there's probably something else wrong with it that will be fixed by an upcoming firmware update that will never materialize.
My advice to anyone considering any of Bookeen's products is to steer clear of them. There are other devices that provide the same, if not better, functionality and that are supported by companies that do not throw around meaningless promises.
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