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Bethsky · 05-17-2007, 12:01 PM

Browsing the connect store via the desktop connect software my author search seemed to hang (10 mins), I proceeded to "end session" via the windows "task manager".
On re-entering the connect software all that shows is the library content I have downloaded in the past, the left side window that normally shows the file structure, econnect store icon, reader gadget, etc, is gone. I just have the one pane. I tried to remove the software and reinstall, reboot, etc..
Spent 3 hours last night with Sony attempting to transfer me to level 2 support, numerous disconnected calls, finally connected to level 2 support for Audio! Very frustrated. Can anyone help?

05-17-2007, 12:01 PM	#1
Bethsky JM Posts: 2 Karma: 10 Join Date: May 2007 Location: US Device: prs-500, T\|X	Connect Software on Windows XP Browsing the connect store via the desktop connect software my author search seemed to hang (10 mins), I proceeded to "end session" via the windows "task manager". On re-entering the connect software all that shows is the library content I have downloaded in the past, the left side window that normally shows the file structure, econnect store icon, reader gadget, etc, is gone. I just have the one pane. I tried to remove the software and reinstall, reboot, etc.. Spent 3 hours last night with Sony attempting to transfer me to level 2 support, numerous disconnected calls, finally connected to level 2 support for Audio! Very frustrated. Can anyone help?