Return Books??! I have never returned even ONE book (print or ebook) in the 50 years I have known how to read.
Buy a book and if it is crap, it is YOUR PROBLEM. There is no excuse for returning books unless they are physically defective (unreadable formatting, missing content and such).
If you are in a bookstore looking at paper you can stay and read a bit before buying. For e-books there are reviews and samples. The samples will normally reveal formatting issues as well as quality issues. I agree with Sony's policy and Amazon is over generous IMHO.
I find it very hard to believe that all 30 books in this example had unreadable formatting, missing content, or similar issues. Most likely the reader just did not like the content.
It really pisses me off when individuals expect others (often companies since Hollywood teaches us that ALL companies are evil) to eat the individual's mistakes. Take some responsibility, not everything is "someone else's" fault.
Last edited by CCDMan; 12-16-2009 at 12:35 PM.
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