Quote:
Originally Posted by DawnFalcon
A friend of mine received the following email - the email address it came from is legitimate, the numbers are correct and he verified with Amazon that they did indeed send it:
Dear <name>,
I see that you attempted to purchase different books while in a different country than United States listed on your Amazon account. Certain Kindle titles are not available everywhere. We are reaching out to you for information to ensure the best possible service for your account.
If you have moved to a different country, you can easily update your country for your Amazon account at www.Amazon.com/manageyourkindle.
If this is not the case, and you’re actually residing in United States, please fax us any of the following at 001-206-266-1838 when faxing from outside the US, or 206-266-1838 from within the US:
– Passport
– Military ID
– Permanent Resident Card
– Driver’s License
– Other state photo identity card
Thank you for your assistance.
Best regards,
Account Specialist
Amazon.com
We're Building Earth's Most Customer-Centric Company
He had a most unpleasant discussion with Amazon support where they made it plain he could either do it "promptly" or they'd close his entire account (and remove his ebook access), which he uses for more than just ebooks - and if he continued to buy outside America they couldn't guarantee they'd not take action in the future. |
How is it that these letters always manage to come off as though some fascist entity has written them? And why is it that they can threaten to breach their own contracts if they feel like it with impunity?
Is there a section in the Kindle book EULA that says they have that right, and is that EULA legally enforcable? I understand business interests are hoping to push shrinkwrap licence validity via
UCITA, but that law has only been enacted in VA and MD, and EULAs are actually different from those things as well, so what is the legal basis they're using to defend their right to do so?