Quote:
Originally Posted by HarryT
I don't see anything at all wrong with returning a sub-standard product (indeed, consumer law gives you the right to do so, at least here in the UK
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Totally agree, and Waterstones would had had fire and brimstone raining down on them if it had been them. Trouble is, shopping from the UK in the Stony Bookstore is technically a big no-no, so I didn't feel able to insist on my UK rights!