Quote:
Originally Posted by HarryT
I don't see anything at all wrong with returning a sub-standard product (indeed, consumer law gives you the right to do so, at least here in the UK), but I have to agree with Nate that it is "pushing your luck" to buy 3 or 4 books with the express intention of returning all but one of them. That's just abusing the good-will of the retailer (IMHO),
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Of course. If the procuct is defective, you have the right to complain and would usually involve return or some kind of compensation - doesn't the same rules apply for all of the EU member countries now? But not liking the book doesn't make it sub-standard, there has to be something wrong with it at an objective level.